Testimonials
.Martin Brough, Online Integration Manager, DLA Piper UK - London,
I found our sessions invaluable, and I have since had several occasions where I have been able to use the experiences I had with you and your colleagues in a constructive way.
IT Manager, International law firm - London
Following a meeting to discuss training needs for our teams, I attended a session with Jack last week with two of my team which was excellent. Really useful course and Jack is very impressive in terms of his delivery and content.
Lawyer, International law firm - Amsterdam
Thanks very much for your email and these timely reminders. I got a huge amount out of our sessions and am very pleased that I was able to attend. In many respects I think it was probably the best training session (internally or externally provided) that I have attended in 3 years at .....
Executive, Financial Institution - Frankfurt
I really enjoyed the seminar and it helped a lot. Friday went very well and my (short) presentation convinced everybody to go for the alternative! I told our Managing Director how good and effective the seminar was.
Director of Exec Development, Cass Business School - London
You made the difference. My team now has the skills and confidence to make our clients feel really good about us. Thank you for an excellent workshop that met our needs perfectly.
Lawyer, International Law Firm - Dubai
The video sessions were extremely insightful. Further, the opportunity to almost immediately put into practice what we learned / feedback we received in the second video session was incredibly helpful.
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How to build good client relationships
In the great majority of cases, clients do not need to engage or instruct you. They have a choice, so your challenge is to make them want to instruct you. Your relationship with them can really make the difference because your technical expertise alone is unlikely to be a differentiator. The Influence Business provides you with useful pointers to build good client relationships.
Fred Goodwin: was his 'assertive' management style a factor in RBS's downfall?
Jack Downton from The Influence Business discusses leadership in this month’s HR Magazine. The article looks at how Fred Goodwin’s tenure as RBS boss was influenced by his ‘assertive’ leadership style. Let us know your thoughts.
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The Art of Good Communications
For practical tips around the benefits of good communications skills, Click here to read our latest featured article published in CFOworld.
The Apprentice - What can we learn?
Click here to read Jack's Accountancy Age article. See which useful skills we can take away from this popular TV programme.